“This has been the most positive experience of all,” says Londgren about Rodrock Homes. “They’ve made it simple, straightforward, and positive,” explains the homebuyer. “These people know what they’re doing and they care about what they do.”
Like Londgren, many repeat new homeowners say having a builder you can count on makes all the difference during your homebuilding process.
From initial consult to completion, buyers need reliable answers to hundreds of questions: Where’s the best home site for me? Can my floor plan be modified? Is the project on schedule? What can I upgrade? And, am I within budget? Getting timely, trustworthy answers to these questions and more is what Rodrock Homes’ build teams are known for, say clients.
“Night and Day Difference”
When Todd and Candy Moore built a new home with another builder fifteen years ago, their experience was just so-so. Their recent Rodrock Homes’ experience was “night and day different,” says Candy. That means different in a great way, explains Candy. “This time we’ve gotten to meet with a whole team of people multiple times, including our professional interior designer.”
Moore says the one-on-one attention both they’ve received from the company has been tremendous. “We get that Rodrock Homes does this for several clients every day, but they make us feel like we’re their only ones,” says Moore. The goal? To make building a new home easier, more transparent, and less stressful than ever before.
From paint colors to punch lists and floor plans to final paperwork, team members field questions, coordinate solutions, and deliver answers and updates to clients around the clock. Rodrock Homes’ Project Managers pride themselves on fast response times. “I don’t just shut my phone off at the end of the day,” says Rodrock Homes’ Kristi Maurer.
Why? “I put myself in the clients shoes, and I don’t want them to be thinking about a concern all night,” explains the 17-year industry veteran. “I tell our clients, ‘it’s my job to lose sleep, not yours,’” she adds.
“Peace of Mind”
Rodrock Homes CEO Brian Rodrock agrees. He says dedication like Maurer’s is just one example of his company’s track record of putting clients first. “Our build teams are like personal concierges—they save our homeowners time, energy, and give them peace of mind,” explains Rodrock.
“That’s where constant communication helps,” says Jerry Emerick, Rodrock Homes Project Manager and 20-year construction specialist. “I try to have contact with each homeowner daily,” explains Emerick, who also visits each build site daily to ensure homes are on time, within budget, and the best they can be.
Communication is Key
One of Emerick’s clients is building his sixth house from the ground up, and his first with Rodrock Homes, a gracious custom home encircling a swimming pool and lanai. “Rodrock Homes’ responsiveness has been amazing,” says the homeowner. “At times when we’ve had a question or concern, the whole team will meet us on-site to find a solution.”
Indeed that whole team of Rodrock Homes’ staff—a Project Manager, Builder Laision and Interior Designer—meets with each and every client when it’s time to fashion a homes’ interiors.
During Rodrock’s Custom Design Experience, the team shepherds clients through selecting custom cabinetry, millwork, artisan tile, paint and faux finishes, floor stains, and even lighting fixtures. It’s a process that’s more fun and easy for clients than ever before, thanks to Rodrock Homes’ new design showroom located inside the company’s corporate offices on Lenexa’s Dice Lane.
Building a Home, and Trust
Andrew Londgren appreciated the one-on-one guidance from Rodrock Homes’ interior designer Shay Edwards. “Shay was great to work with,” says Londgren, who with Edward’s help turned his vision of a custom home with rustic design touches into a reality. But in the end, what Rodrock Homes does best, say repeat new homeowners, is about more than just building a home. It’s about building trust.
Rodrock Homes’ homeowner Bill Luemmen calls working with Rodrock Homes ‘refreshing.’ In contrast, Luemmen’s first new home experience with another builder was terrible. “With a non-ethical commitment, you can feel like you’re stuck,” says Luemmen. It’s not a problem with Rodrock, says Luemmen. “Their professional integrity is beyond reproach,” he says.
So are the company’s build standards, which you can view for yourself. Right now you can tour eight fully furnished model homes daily in the company’s Wyngate, Summerwood, and Summerwood estates communities, all located within the award-winning Blue Valley School District.
Still, repeat buyers like Luemmen encourage anyone thinking about building new to meet with the Rodrock Homes’ executive team. As for their responsiveness, efficiency, and integrity, “you’ll sense it from the get-go,” says Luemmen.